Student support
Login help, course access, assignments, lessons, progress tracking and certificate downloads.
Request help →WHSF Help Center
Support for students, volunteers and community partners.
A central help desk for e-Classroom access, certificates, volunteer onboarding, programme enquiries, technical issues and safeguarding concerns.
Support channels
Choose the right desk for your issue.
These support lines are organised by need. Add official WHSF virtual numbers when they are ready, then connect them to WhatsApp Business, Twilio, Google Voice or a local call-centre provider.
Volunteer desk
Volunteer onboarding, mentor applications, training roles, community outreach and programme support.
Request help →Programme enquiries
ICT Girls Club, TechWomen, robotics, drones, cybersecurity, climate-smart agriculture and STEM programmes.
Request help →Safeguarding & urgent concerns
Report concerns involving learner safety, misconduct, impersonation, fraudulent pages or misuse of WHSF identity.
Report concern →Support access
Helping every enquiry reach the right WHSF team.
WHSF is organising support channels so students, volunteers, partners and community members can receive clear guidance for learning, programmes, certificates and urgent concerns.
Request help
Send a structured message to WHSF support.
This form prepares an email in your device’s email app. It helps WHSF receive clear details about the issue, the person needing support and the programme involved.
Official email
info@worldhsfoundation.org
For urgent safety concerns, include “URGENT” in the subject line.
Common issues
Quick answers before contacting support.
I cannot sign in.
Check your email/password, confirm your account if required, then request student support if the issue continues.
My certificate is missing.
Confirm that your teacher has issued the certificate, then check the course certificate section or verification page.
I want to volunteer.
Choose “Volunteer desk” in the support form and include your skills, location and availability.
I found a fake WHSF page.
Select “Safeguarding or urgent concern” and include the suspicious link, screenshot details and where you found it.